Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I use a lot of water in my garden

If you use more than the 10% allowance we already give to our customers, having a sub meter fitted to an external supply like a garden tap can also help reduce your bill. Because the water you use in the garden doesn’t go back into the sewers, we can adjust the amount you are paying for sewerage services once you provide us with a reading from the sub meter.

We don’t supply or fit sub meters, so if you would like one you will need to arrange for it to be fitted by a private plumber and supply us with the readings

To provide us with a sub meter reading, please contact our Billing Team on 03457 919 155 and we will adjust your account accordingly.