Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Where can I find out more information about water regulations and your regulators?

We are regulated by the Water Services Regulation Authority (WSRA) more commonly known as Ofwat. However we do work to certain standards, regulated by other organisations.

You can read about how we - and the industry - are regulated on our Regulators page.

For information on the Water Supply (Water Fittings) Regulations Inspections 1999, please visit this page on water supply regulations.

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