Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
Household / Account & Billing / Account & Bills
- Changes to your charges
- I need to change my address
- I need to let you know about a bereavement
- I've had a leak, can I have a refund?
- Why do I get two bills from different companies
- I need to pay my bill
- I need to change or amend the name on my account
- Can I add another person to my account?
- I have a credit on my bill
- Where will I find my account number?
- Can I get a reduction on my Sewerage Charges?
- What is Surface Water Drainage?
- My property is empty and I have been charged
- I want to change some details on an account
- I would like to adjust my monthly Bill
- I'd like to submit a meter reading
- I am unhappy with my bill
- May I have a bill?
- Data sharing with Credit Reference Agencies
- I am a landlord and I have a question