Household / Account & Billing / Account & Bills

1. I need to pay my bill
2. Can I add another person to my account?
3. I need to change or amend the name on my account
4. I want to change some details on an account
5. Can I get a reduction on my Sewerage Charges?
6. Changes to your charges
7. My property is empty and I have been charged
8. I need to let you know about a bereavement
9. I have a credit on my bill
10. Why do I get two bills from different companies
11. I think I've paid twice
12. What is Surface Water Drainage?
13. I've had a leak, can I have a refund?
14. Why have I been charged for dirty water?
15. Data sharing with Credit Reference Agencies
16. May I have a bill?
17. If I have a hot tub do I have to have a water meter?
18. Where will I find my account number?
19. I need to change my address
20. Can I pay by standing order?