Household

1. I need to let you know about a bereavement
2. I need to change my address
3. Where can I find more information about my metered bill?
4. What is Surface Water Drainage?
5. I've had a leak, can I have a refund?
6. I need to change or amend the name on my account
7. Why have I been charged for dirty water?
8. I want to change some details on an account
9. I need to pay my bill
10. My property is empty and I have been charged
11. When do I get my refund?
12. I have a credit on my bill
13. Can I get a reduction on my Sewerage Charges?
14. Where will I find my account number?
15. If I have a hot tub do I have to have a water meter?
16. Where can I find more information regarding direct debit payments
17. Can I have my bill sent to another address?
18. Can I pay by standing order?
19. Can I add another person to my account?
20. How do I set up a direct debit?