Household / Account & Billing / Account & Bills

1. Data sharing with Credit Reference Agencies
2. I am not on a meter and need to query my bill?
3. Changes to your charges
4. Can I get a reduction on my Sewerage Charges?
5. May I have a bill?
6. I need to change or amend the name on my account
7. Where will I find my account number?
8. I need to let you know about a bereavement
9. I need to change my address
10. What is Surface Water Drainage?
11. I've had a leak, can I have a refund?
12. Why have I been charged for dirty water?
13. I want to change some details on an account
14. My property is empty and I have been charged
15. When do I get my refund?
16. I have a credit on my bill
17. If I have a hot tub do I have to have a water meter?
18. Can I pay by standing order?
19. Can I add another person to my account?
20. How do I set up a direct debit?