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Can I get a reduction on my Sewerage Charges?

We calculate 90% of the water used by most households will flow back into sewers for recycling. A 10% allowance is made for things like watering the garden.

You could increase this allowance if you can show us that less water is being released back into the public sewers. For example if you have:

  • a pond
  • a swimming pool
  • a spa or hot tub
  • a grey water harvesting system

that isn't connected to the public drainage system.

Lawn and seasonal watering allowances can also be requested.

If we do not bill you for sewerage charges then we can not offer you a reduction.