Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I have a grey water harvesting system

This is any water from baths, showers, sinks or washing machines that does not return to our sewers as the pipework has been permanently amended to divert the water into the garden or water butts.

If this applies to you and you would like to apply for the allowance, please contact our Billing Team on 03457 919 155 to arrange for a form to be sent to you.


Alternatively you can contact us on Whatsapp. For instructions on how to do this please click here