Household

About Us

1. How can I contact you?
2. Can you contact me?
3. Please could you tell me your head office address?
4. What area does Anglian Water cover?
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Account & Billing

1. I've received a text or email about a refund
2. Can I have a refund and when will it be received?
3. I am moving house
4. Why is my chamber full of water?
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Help and Advice

1. Help paying a bill?
2. How do I find my water meter?
3. What are your billing call centre opening hours?
4. How do I access my meter chamber?
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In the Community

1. How do you support the community?
2. Where can I find more information about River Care or Beach Care?
3. Where can I see the birds and wildlife?
4. Where can I find out about fishing at your Waterparks?
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Services

1. Which company bills me at my property?
2. What is the blue paint markings in the street?
3. I have a water pressure issue
4. What work is planned in my area?
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What's Happening in Your Area

1. How can I check the progress of my job?
2. I have no water, how long will my water supply be off?
3. Where can I find information about road closures?
4. I can't find how to turn off my water mains/supply
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