Household / Help and Advice / Account & Bills

1. Changes to your charges
2. I need to let you know about a bereavement
3. I need to change my address
4. I need to pay my bill
5. I need to change or amend the name on my account
6. Can I get a reduction on my Sewerage Charges?
7. I've had a leak, can I have a refund?
8. I have a credit on my bill
9. What is Surface Water Drainage?
10. Can I add another person to my account?
11. Where will I find my account number?
12. I want to change some details on an account
13. Why do I get two bills from different companies
14. My property is empty and I have been charged
15. I'd like to submit a meter reading
16. I would like to adjust my monthly Bill
17. Data sharing with Credit Reference Agencies
18. I am not on a meter and need to query my bill?
19. Why have I been charged for dirty water?
20. May I have a bill?