My property is empty and I have been charged

If the property is furnished and/or undergoing renovations or repairs then normal charges will apply. 


If the property is unoccupied and unfurnished and you have received a bill please contact us to let us know. 


If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat the Live Chat icon will appear at the top of the chat box.