Household / Account & Billing

1. I am moving house
2. What is the LITE tariff and how can I apply?
3. How do I create a new account?
4. How often am I billed on a fixed rate/rateable value?
5. Why is my chamber full of water?
6. Changes to your charges
7. How can I pay my bill?
8. I want to switch to a meter
9. I need to let you know about a bereavement
10. I need to pay my bill
11. When is my bill due?
12. Essex and Suffolk Water Combined Bills
13. I would like to register a property to MyAccount online
14. How do I provide a meter reading?
15. Can I have a refund and when will it be received?
16. I want to know the cost per m3 of water
17. I need to change my address
18. If I go on a water meter how much can I expect my bill to be?
19. I want to check my account balance / track my account
20. I need to change or amend the name on my account