Household / Account & Billing

1. I am moving house
2. How do I create a new account?
3. Why is my chamber full of water?
4. What is the LITE tariff and how can I apply?
5. I want to know the cost per m3 of water
6. How do I provide a meter reading?
7. Can I have a refund and when will it be received?
8. Changes to your charges
9. How can I pay my bill?
10. I've received a text or email about a refund
11. I need to let you know about a bereavement
12. I need to change my address
13. I would like to close an account
14. I've had a leak, can I have a refund?
15. Can I pay by card?
16. I want to switch to a meter
17. What is my meter serial number?
18. When is my bill due?
19. Essex and Suffolk Water Combined Bills
20. I need a copy of a bill