Household / Account & Billing

1. I am moving house
2. What is the LITE tariff and how can I apply?
3. How do I create a new account?
4. Why is my chamber full of water?
5. Can I have a refund and when will it be received?
6. Changes to your charges
7. I want to know the cost per m3 of water
8. How can I pay my bill?
9. I need to let you know about a bereavement
10. How do I provide a meter reading?
11. I need to change my address
12. I want to switch to a meter
13. I would like to close an account
14. I've received a text or email about a refund
15. What is Surface Water Drainage?
16. Can I pay by card?
17. When is my bill due?
18. How is my bill calculated?
19. I have a credit on my bill
20. Essex and Suffolk Water Combined Bills