Household / Account & Billing

1. What is the LITE tariff and how can I apply?
2. I am moving house
3. How do I create a new account?
4. Why is my chamber full of water?
5. Changes to your charges
6. How often am I billed on a fixed rate/rateable value?
7. I want to switch to a meter
8. How can I pay my bill?
9. I want to know the cost per m3 of water
10. How do I provide a meter reading?
11. I need to let you know about a bereavement
12. Can I have a refund and when will it be received?
13. Essex and Suffolk Water Combined Bills
14. When is my bill due?
15. How is my bill calculated?
16. Why have my payments increased?
17. I need to change my address
18. I need to change or amend the name on my account
19. I have a question about the Watersure tariff
20. I need to pay my bill