Household / Account & Billing

1. I've received a text or email about a refund
2. What is the LITE tariff and how can I apply?
3. How can I pay my bill?
4. I am moving house
5. Can I get a reduction on my Sewerage Charges?
6. Can I have a refund?
7. I need to change or amend the name on my account
8. I need to let you know about a bereavement
9. What is Surface Water Drainage?
10. I would like to close an account
11. How do I provide a meter reading?
12. I want to change my direct debit
13. I want to change some details on an account
14. I have a credit on my bill
15. How do I create a new account?
16. When is my bill due?
17. Can I have an allowance for filling my fishpond or swimming pool?
18. Do you offer single occupancy discount?
19. I have a new lawn can I have an allowance on my sewerage bill?
20. Can I add another person to my account?