Household / Account & Billing

1. What is the LITE tariff and how can I apply?
2. I am moving house
3. Why is my chamber full of water?
4. How do I create a new account?
5. When is my bill due?
6. How can I pay my bill?
7. Can I get a reduction on my Sewerage Charges?
8. If I go on a water meter how much can I expect my bill to be?
9. I want to know the cost per m3 of water
10. What is Surface Water Drainage?
11. Can I have a refund and when will it be received?
12. I need to let you know about a bereavement
13. Do you offer single occupancy discount?
14. I need to understand my Water bill charges
15. I have a question about the Watersure tariff
16. How do I provide a meter reading?
17. I need to understand water meter bills
18. Changes to your charges
19. I want to switch to a meter
20. I have a query about my first bill?