Household / Account & Billing

1. What is the LITE tariff and how can I apply?
2. I am moving house
3. How do I create a new account?
4. Can I have a refund and when will it be received?
5. Why is my chamber full of water?
6. I've received a text or email about a refund
7. I want to know the cost per m3 of water
8. How do I provide a meter reading?
9. Changes to your charges
10. I need to let you know about a bereavement
11. How can I pay my bill?
12. What is my meter serial number?
13. Essex and Suffolk Water Combined Bills
14. I need to change or amend the name on my account
15. I want to switch to a meter
16. I have a credit on my bill
17. I would like to close an account
18. Why have my payments increased?
19. I need to change my address
20. I've had a leak, can I have a refund?