Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

How do I provide a meter reading?

Reading your meter is easy. If you have an older style meter (non-digital) the black digits with a white background indicate the cubic metres used. These are the numbers you'll need when you submit your meter reading. If you have a digital meter, you'll see two rows of numbers. We don't need the numbers in red.

Our system asks for 6 numbers, so if you have less than this on your meter please add zeros (0) onto the front of the reading.

You can find more information on how to read your meter here.

You only need to provide the numbers in the top row when submitting your meter reading, which you can do using our simple online form, or by calling us on 03457 919 155.

Alternatively, you can submit meter readings and manage your Anglian Water account online using MyAccount.

These options are only available for domestic customer's who have an account with Anglian Water. If you are a business customer please contact your retailer to provide your meter reading in relation to your account.