Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I am unable to read the meter

If you are unable to read your meter you can call us on 03457 919 155 and we will arrange for someone to read this for you.

Our opening hours are:

Monday to Friday
8am to 8pm. 10am to 4pm Bank Holidays 
Closed Christmas day

Saturday
8am to 4pm

Sunday
10am to 4pm

Or if you prefer to talk to someone online you can press the live chat button, which will be visible at the top of this chat box if we have people available.  Click to see other ways you can Contact Us.