Household / Help and Advice

1. Help paying a bill?
2. How do I find my water meter?
3. How do I know if a property has a water meter?
4. What is the hardness of the water in my area?
5. I want to report a blocked drain/sewer
6. I have an issue with my supply
7. Can you flush dog poo down the toilet?
8. How do I access my meter chamber?
9. Extra Care and Support
10. Can I have an emergency phone number for a Water or Sewerage issue?
11. Is my tap water safe to drink?
12. Where can I report an emergency?
13. Locating my water mains
14. Did Anglian Water contact me?
15. What are your billing call centre opening hours?
16. How to carry out a leak test
17. Where is my stoptap?
18. I want to report an issue with drains
19. I want to report an issue with a water meter
20. How do I know if my meter is smart and how I can access my data?