Household / Help and Advice

1. Help paying a bill?
2. How do I know if a property has a water meter?
3. How do I find my water meter?
4. I want to report a blocked drain/sewer
5. What is the hardness of the water in my area?
6. I have an issue with my supply
7. Locating my water mains
8. How do I access my meter chamber?
9. Can I have an emergency phone number for a Water or Sewerage issue?
10. What are your billing call centre opening hours?
11. Can you flush dog poo down the toilet?
12. Is my tap water safe to drink?
13. How to carry out a leak test
14. Extra Care and Support
15. Where is my stoptap?
16. There is condensation in my meter
17. I want to report an issue with a water meter
18. Where can I report an emergency?
19. Do you sell water butts?
20. I need a meter key