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I'm on benefits (Income Support, Employment Support Allowance, Job Seekers Allowance, Tax Credits, Universal Credits etc)

As you are in reciept of benefits, one of the payment methods we accept is payments through the Department of Work & pensions (DWP) if you are receiving certain benefits. You can call us to discuss this option on 0800 975 5574.

To find out about the extra support we can offer to help with your bills, please click here. There is the option to complete one of our Extra Care forms so we can review your account fully. 

It's also worth looking at the different Tariffs we offer as this could help make your bills more manageable.

We can explore how we can help you with your bills in this chat.