Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
Household / Account & Billing / Payment Plan
- How often am I billed on a fixed rate/rateable value?
- How can I pay my bill?
- Can I pay by card?
- Why have my payments increased?
- Can I pay at Payzone or Paypoint?
- Does it cost to pay monthly?
- Direct Debits
- I need a new / replacement booklet / payment card
- I cannot pay / Problems paying over the telephone
- What are your payment terms and conditions?