Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I cannot pay / Problems paying over the telephone

We're sorry that you're not able to or had issues making a payment over the phone. There is the option to make payment online through our website online.

You can also make payments using our MyAccount service. You can view your bills, make payments and manage your payment arrangement.

If you would like to pay using a different payment method, we have many other Ways to pay.