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How do I access my meter chamber?

Meters located in the ground have a lid the size of a side plate. You can pry these open using a blunt instrument (like opening a tin of paint).

If the lid has two slots in the top you can unscrew to open it. Lids with two deep grooves in the centre require a key to open. You can call us on 03457 919 155 to obtain an 'F key' to open these lids.

If you don't know your meter location, we can also provide this information to you over the phone by calling the same number.