Where is my stoptap?

If you need to turn off your water supply you should be able do so using either your internal or external stop tap.

There's lots of helpful information on our Stop Taps page. Including tips on where you might find your stop taps and how to operate them. Also what to do if your stop taps aren't working properly.

Reporting it with us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit our Report an Issue page. Alternatively please give us a call on 03457 145 145 so we can investigate things for you.

If you need further help, visit our Contact Us page for all the ways to speak to us.