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I cannot find the meter

If you are unable to find your meter you can call us on 03457 919 155 and where we can provide some further information on it's location, and where needed can arrange for someone to locate your meter and provide a card with the location of the meter on it.

Our opening hours are:

Monday to Friday
8am to 8pm. 10am to 4pm Bank Holidays
Closed Christmas day

Saturday
8am to 4pm

Sunday
10am to 4pm

Or if you prefer to talk to someone online you can press the live chat button, which will be visible at the top of this chat box if we have people available. Please click for other ways to Contact Us.