I have a query about my first bill?

You'll only pay from the date you move in to your property. To make sure you're only billed for the water you've used, please provide us with a meter reading from the date you move in.

If you have received any correspondence for a previous occupier, please return to sender.

For more information, please visit the moving home section of our website.

If you need to get in touch with us you can find a full list of available contact methods and opening times on our Contact us page.