Commercial query

Due to the introduction of Non-Household Retail Competition in the water industry in April 2017, Non-Household Customers are advised to contact their Retailer regarding any billing or account queries.

For more information about the changes to the non-household water industry please visit the Open Water website.

Information for Retailers wishing to access wholesale services within the Anglian Water and Hartlepool Water regions, can be found by visiting our Wholesale Services website.