Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Help paying a bill

If you're currently struggling financially and require some help with your bill or payments, we want to hear from you to see what support and assistance we can provide.

Our Extra Care Support Team is here to help you, where our specially-trained team can help you find a way forward. Please call them on 0800 169 3630 or you can find more information on our Extra Care Support page.
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