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Frozen Pipes

Watch our video on how to stop your pipes from freezing or read our tips on how to keep your pipes cosy this winter.

You can also read about what to do if you have a frozen pipe on the emergencies page.

If you're sure that the problem with your water supply is the mains supply, please contact our emergency line. The phone number is 03457 145 145 and is available 24 hours a day, 7 days a week.