Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Report a leak

If you would like to tell us about a leak, then reporting it to us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit our Report an issue page.

To learn how to check for a water leak, watch this video.

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help.

If someone is available to chat, a link will appear to the right of the screen, or you can find a full list of available contact methods and opening times on our contact us page