Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

What are standing charges costs for?

Standing charges are to cover the cost of providing the individual services, and to cover customer related and operational costs. These vary depending on whether you're charged on a meter or not. You can find detailed information on our charges scheme.

We do offer a number of different tariffs which you may be entitled to. More information can be found here.

Otherwise you can Contact us to discuss your charges further.