Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

When will my next metered statement be sent?

Bills are sent out every three to six months and are due immediately. If you pay by instalments we will send you one statement a year.

The bills are normally based on the actual consumption recorded on the meter, but may be based on an estimate. We're happy to accept your reading when an estimated bill has been produced.