Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I want to check my account balance / track my account

The easiest way to check the balance on your account is in MyAccount. If you're not currently registered, you'll just need your billing account number and postcode.

This service allows you to manage your account online - change personal details, advise if you move properties, add meter reads, manage your payments, view usage and so much more!