Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Can I have a payment receipt?

The easiest way to check if we've received a payment is in MyAccount, where you can view all the payments you've made. If you need something different, please give us a call on 03457 919 155, so we can make sure you get it.

You can make a payment through MyAccount and have email confirmation sent to you. 

If you make a payment by calling 03457 919 155 and pay over the automated line it will provide a payment reference number. Alternatively if you speak to one of our team we can have a text message sent you after payment is made.