Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Business customer query

Click to find out about the services we offer to business customers.


Due to the introduction of Non-Household Retail Competition in the water industry in April 2017, Non-Household Customers are advised to contact their Retailer regarding any billing or account queries.


For ongoing operational queries or to report a new problem please contact 03457 145 145.