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I'm having trouble setting up MyAccount

We're sorry to hear you're experiencing problems setting up MyAccount.

If you're having issues logging in or you've forgotten your log on details, you can reset them by clicking MyAccount.

If you're having problems receiving the activation link, please add noreply@anglianwater.co.uk to your safe senders list, request to resend activation email and be sure to check your spam or junk folders in case it has gone to there.

If you are still experiencing an issue, please get in touch as we may need to reset things our end.

Alternatively, our dedicated live chat team can help you get this resolved. If someone is available to chat the Live Chat icon will show at the top of this chat box.