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No water meter

If you don’t have a water meter, your charges are based on the Rateable Value (RV) of your home. This value was set back in March 1990 and is based on differing factors including: the size of your home, the number of rooms and your local amenities.

Although RV’s are no longer set by councils, we still have to base our charges on the 1990 values.

You also pay a fixed charge, which is the same across our region, for the services you receive.

If you would like to calculate what we would estimate your metered charges to be, please use our Water Usage Calculator here.

If you’d like a meter, visit our switch to a water meter page.

Even though you are billed under the Rateable Value charges, you may still be eligible for our LITE tariff.