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Struggling financially

If your situation has changed and you are struggling to maintain payments or manage your account, then we will be able to help you.

You can call us on 0800 975 5574 where we can look at the options available to support you.
For more information on how we can assist you, please take a look at our Extra Care Support page.

You can complete our Extra Care Assessment, which is designed to make sure you are maximising your financial income and provides us with the relevant information to check if there's any additional support we can provide. 

We recommend speaking to StepChange who are a charity organisation that offer free independant debt advice. 
The StepChange website has lots lots of great information, otherwise you can call them on 0800 138 1111.