Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I have a pond pool or Spa

A Pond Allowance, Pool Allowance or Spa Allowance will only be granted as long as the water is not being returned to the surface water drain or main sewer. If you would like to apply for the allowance, please contact our Billing Team on 03457 919 155 to arrange for a form to be sent to you.