Missed payments / Unable to make a payment

Don't worry if you've missed a payment, we can look at the impact this has had. 

Please Contact us to discuss if we can either take this payment to catch up, or agree a date for it to be paid and review your arrangement.

If you feel a payment you've made isn't showing our end, this is something we can look into and locate.

If you need some help managing your account or are struggling to make payments, then we can help you. Please visit our Help paying a bill page for more information.