What is Pay By Bank This is a new payment method where you safely transfer money to us directly from your bank account, through an FCA authorised third-party provider.feedbackDid this answer your question? Yes No Did this save you a phone call? Yes No Are you satisfied with the service? Yes No We're always looking to improve our chatbot. Please let us know what could be better: (please note that any direct questions cannot be responded to from your feedback)Thank you for your feedbackfeedback actions Send feedback Related articles Help paying a bill? Which company bills me at my property? What work is planned in my area? How do I find my water meter? I want to report a blocked drain/sewer I am moving house