Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I was told a different price

We make every attempt to ensure our customers are made aware of the different tariffs available to them. You'll find information about our tariffs on the back of your bill. Our website also has information about the tariffs and how to apply.

Dependant on your usage, your bills and payments can increase and decrease. We'd be happy to discuss this with you.