I was told a different price

We make every attempt to ensure our customers are made aware of the different tariffs available to them. You'll find information about our tariffs on the back of your bill, alternatively our website also has information about the tariffs and how to apply.

Depending on your usage, your bills and payments can increase and decrease.

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat the Live Chat icon will appear at the top of this chat box, or you can find a full list of available contact methods and opening times on our contact us page.