I would like to discuss/amend/change my payment arrangement

The easiest way to change your payment plan is in MyAccount. Once you're logged in, select manage plan where you can change your payment date, bank details and in some cases change the amount you pay.

If you think we should have taken a payment but we haven't, please contact us so we can investigate this for you.

For all the ways you can reach us, visit our Contact Us page where we would be happy to help with your enquiry!

Information on how you can pay us can be found on our Pay My Bill page.