Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Why is my bill estimated?

At first, your bills are calculated automatically, based on the number of people living in your property. We use this to calculate the monthly payments that we feel will cover your estimated usage. Once we get to know your usage, we base our calculations on your previous actual meter readings.

You can estimate your household's own water usage using our calculator.