My toilet is blocked or will not flush

If you're experiencing problems with your toilet that you believe are caused by an issue on our network, reporting it with us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit our Report An Issue page. Alternatively please give us a call on 03457 145 145 so we can investigate things for you.

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat the Live Chat icon will appear at the top of this chat box, or you can find a full list of available contact methods and opening times on our contact us page.