My toilet is blocked or will not flush

If you're experiencing problems with your toilet that you believe are caused by an issue on our network, reporting it with us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit our Report An Issue page.

Alternatively please give us a call on 03457 145 145 so we can investigate things for you.

If you need further help, visit our Contact Us page for all the ways to speak to us.