My meter is wrongly recording If you feel your metered charges are incorrect please have a look at our pages on high consumption or checking for leaks. Did this answer your question? Yes No Did this save you a phone call? Yes No Are you satisfied with the service? Yes No We're always looking to improve our chatbot. Please let us know what could be better: (please note that any direct questions cannot be responded to from your feedback) Thank you for your feedback Send feedback Related articles I've received a text or email about a refund Can I have a refund and when will it be received? I am moving house Why is my chamber full of water?