My meter is wrongly recording

If you feel the meter is under recording or has stopped please contact us and we can arrange for a new meter to be fitted.

If you feel your metered charges are too high or have increased recently, please have a look at our pages on high consumption or checking for leaks as this may provide you with an explanation for the higher than normal bill.

You can visit our Contact Us page for all the ways to speak to us if you have any questions.