Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I'm not being charged for my water

If you believe you are connected but aren't being charged please contact the Anglian Water billing department on 03457 919 155. You can find our opening hours here.

Alternatively, If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat button will appear at the top of the chat box.