Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Ebilling query

If you are signed up for MyAccount you can manage you account online including bills, you can make payments, submit meter reads, view your usage usage, set your preference, advise us if you move etc.

We also have an app available now to manage your account on the go, where information on how to download can be found here.

If you need some assistance with your online account, please call us on 03457 919 155 where we'd be happy to answer any questions you have.