Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Ebilling query

If you are signed up for MyAccount you can manage your account online including bills, making payments, submitting meter reads, viewing your usage usage, setting your preferences, advising us if you move etc.

We also have an app available to manage your account on the go. Information on how to download this can be found on our MyAccount page.

If you need some assistance with your online account, please call us on 03457 919 155 where we'd be happy to answer any questions you have.