Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I'm moving and the meter needs reading

You can take your own reading and submit a meter reading online or if we are provided with 5 working days notice of your move, we will visit your property to obtain a final meter reading.

Otherwise an estimate meter reading will be used based on previous consumption. 

Do you need to let us know your moving home