Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Bill received and unsure what will happen to payments

If you are concerned about an additional bill amout and whether this will affect your payments, it's best to check the details on your bill as we will advise if your arrangement amount will change and when this will start.

If this is new amount is not affordable, please Contact us so we can review your situation and look at the support available to help you manage this change.