I have a question about the AquaCare Plus tariff

AquaCare Plus is a tariff we offer for metered properties where customers may be experiencing particular hardship and need to use large amounts of water. The tariff has a higher fixed annual standing charge than our standard, but charges less for the volume of water used. For more information please visit our AquaCare Plus page.

If you are worried about your finances and want to check what the best tariff would be, and what help we can provide, please visit our Extra Care Support page for more information.

You can call us on 03457 919 155 where we'd be happy to answer any questions you have.

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help.

If someone is available to chat. A link will appear at the top right corner of this chat box or you can find a full list of available contact methods and opening times on our Contact us page.