Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Am I responsible for a repair?

If you have spotted a damaged manhole outside your property, or even a leak and you are wondering who is responsible for the repair, you can Report an issue online and one of our team will pick this up and look into it for you. Alternatively give us a call on 03457 145 145 who can advise you further.

Internal property repairs are generally the homeowner's responsibility.