Frozen pipe advice

Watch our video on how to stop your pipes from freezing or read our tips on how to keep your pipes cosy this winter.

If you're sure that the problem with your water supply is the mains supply, please contact our emergency line on 03457 145 145 and is available 24 hours a day, 7 days a week.

If you need further help, visit our Contact Us page for all the ways to speak to us.