Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

What are your billing call centre opening hours?

Our billing call centre is open from 8am to 8pm Monday to Friday, 8am to 4pm on Saturday and 10am to 4pm on Sunday. The number is 03457 919 155.

Our Operations team for water and sewerage queries and emergencies is open 24 hours 7 days a week on 03457 145 145. You can find a full list of contact numbers and other ways of speaking to us on our contact us page.