Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I am unhappy with my bill

If you've got a query with your bill, or you think it's not quite right, please call 03457 919 155.

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help.

If someone is available to chat the Live Chat icon will show at the top of the chat box, or you can find a full list of available contact methods and opening times on our contact us page.