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I'm unemployed

We're here to help you when times get a little tough.

To find out about the extra support we can offer to help with your bills, please click here. There is the option to complete one of our Exra Care forms so we can review your account fully. 

It's also worth looking at the different Tariffs we offer as this could help make your bills more manageable.

We can explore how we canhelp you with your billsin this chat also.

Alternatively you can call us on 0800 975 5574 to speak to us and look at ways we can manage your account together. 


If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat, the option will be displayed at the top of this chat box.