Why do I have to pay for water? Please click to find out more About Us and What We Do.Find our more about our Plan for 2015 to 2020. Did this answer your question? Yes No Did this save you a phone call? Yes No Are you satisfied with the service? Yes No We're always looking to improve our chatbot. Please let us know what could be better: (please note that any direct questions cannot be responded to from your feedback) Thank you for your feedback Send feedback Related articles I am moving house Can I get a reduction on my Sewerage Charges? How do I create a new account? Can I have an allowance for filling my fishpond or swimming pool?